Return Policy

Returns:

 

Our policy lasts 30 days from order date to send back products for a refund.  Only retail products (purchased at wholesale or retail pricing) may be returned for a full refund.

Bulk items (such as pounds of glitter), high quantities of retail items (more than 20 total items) and opened products (if applicable) that are to be returned are subject to a 15% restocking fee.

To complete your return, we require a receipt or proof of purchase.

All sales are final regarding special sales, clearance items and custom orders will not be refundable.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.


If you’ve done all of this and you still have not received your refund yet, please contact us at sales@artglitter.com.


Shipping
To return your product, you should mail your product to: 720 North Balboa Street, Cottonwood, Arizona, US 86326

Customers are responsible for paying return shipping costs for returning purchased goods. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Consider using a trackable shipping service or purchasing shipping insurance. If your item gets lost without tracking, unfortunately we cannot refund a purchase without receiving the items being returned.